Backed By Y-Combinator
Backed By Y-Combinator
Finally, all of your customer feedback in one place.
Finally, all of your customer feedback in one place.
Join over 500,000 companies using paramount
Customer support runs smoother with Paramount. Faster replies and fewer handoffs come standard.
carol devonport
Head of Cx
82% INCREASE IN TICKETS RESOLVED overall
82% INCREASE IN TICKETS RESOLVED overall
82% INCREASE IN TICKETS RESOLVED overall
4X FASTER FIRST RESPONSE TIME on average
4X FASTER FIRST RESPONSE TIME on average
4X FASTER FIRST RESPONSE TIME on average
54% LOWER SUPPORT OPERATING COSTS
54% LOWER SUPPORT OPERATING COSTS
54% LOWER SUPPORT OPERATING COSTS
AUTOMATION, INSIGHT, AND SCALE
AUTOMATION, INSIGHT, AND SCALE
AUTOMATION, INSIGHT, AND SCALE
Everything you need, from handling tickets to great support
Paramount was built for high-volume support teams who care about speed, quality, and scale.
Focus on the Customer, Not Your Manual Work.
Stay on top of every conversation
Paramount brings all customer conversations into a single inbox, with clear status, priority, and ownership.
Focus on the Customer, Not Your Manual Work.
Stay on top of every conversation
Paramount brings all customer conversations into a single inbox, with clear status, priority, and ownership.
Focus on the Customer, Not Your Manual Work.
Stay on top of every conversation
Paramount brings all customer conversations into a single inbox, with clear status, priority, and ownership.
our impact
our impact
our impact
Support automation that works at scale
Real results come from better workflows, not more complexity. Paramount helps teams move faster by fixing what slows support down.
SUPPORT COSTS reduced
SUPPORT COSTS reduced
SUPPORT COSTS reduced
AUTOMATIONS RUN DAILY
AUTOMATIONS RUN DAILY
AUTOMATIONS RUN DAILY
FIRST RESPONSE TIME
FIRST RESPONSE TIME
FIRST RESPONSE TIME
days to see results, not months
days to see results, not months
days to see results, not months
End to End Automation -
No Workflows needed
End to End Automation No Workflows needed
real world, real results
real world, real results
real world, real results
Ship support automation fast.
Real results from teams using Paramount to automate support, move faster, and scale without friction.
“Paramount helped us bring structure to our support workflows without slowing anyone down. Within weeks, other teams wanted access after seeing how much smoother things ran.”
Summit Forge
sofia, cx-head
“Once we rolled out Paramount, teams started reaching out on their own. Support became faster, clearer, and easier to work with, and word spread quickly across the company.”
Cardinal Point
jordan, cmo
“We didn’t need a big rollout to prove value. People noticed faster responses and fewer handoffs, and suddenly everyone wanted to be part of it.”
Prime Meridian
Marcus, founder
“We didn’t need a big rollout to prove value. People noticed faster responses and fewer handoffs, and suddenly everyone wanted to be part of it.”
Prime Meridian
Marcus, founder
“Once we rolled out Paramount, teams started reaching out on their own. Support became faster, clearer, and easier to work with, and word spread quickly across the company.”
Cardinal Point
jordan, cmo
“Paramount helped us bring structure to our support workflows without slowing anyone down. Within weeks, other teams wanted access after seeing how much smoother things ran.”
Summit Forge
sofia, cx-head
“We didn’t need a big rollout to prove value. People noticed faster responses and fewer handoffs, and suddenly everyone wanted to be part of it.”
Prime Meridian
Marcus, founder
“Once we rolled out Paramount, teams started reaching out on their own. Support became faster, clearer, and easier to work with, and word spread quickly across the company.”
Cardinal Point
jordan, cmo
“Paramount helped us bring structure to our support workflows without slowing anyone down. Within weeks, other teams wanted access after seeing how much smoother things ran.”
Summit Forge
sofia, cx-head
frequently Asked Questions
FAQ
01
What is Paramount?
Paramount is a customer support automation platform that helps teams resolve issues faster by automating repetitive work and giving agents better context.
02
Who is Paramount for?
Paramount is built for support teams, CX leaders, and ops teams who manage high-volume customer conversations and want to scale without adding headcount.
03
Do I need engineering help to set it up?
No. Paramount is designed to work out of the box with minimal setup. Most teams are live in days, not months.
04
Can we track performance and results?
Yes. Paramount provides real-time visibility into ticket volume, response times, resolution trends, and overall support performance.
01
What is Paramount?
Paramount is a customer support automation platform that helps teams resolve issues faster by automating repetitive work and giving agents better context.
02
Who is Paramount for?
Paramount is built for support teams, CX leaders, and ops teams who manage high-volume customer conversations and want to scale without adding headcount.
03
Do I need engineering help to set it up?
No. Paramount is designed to work out of the box with minimal setup. Most teams are live in days, not months.
04
Can we track performance and results?
Yes. Paramount provides real-time visibility into ticket volume, response times, resolution trends, and overall support performance.
What is Paramount?
Paramount is a customer support automation platform that helps teams resolve issues faster by automating repetitive work and giving agents better context.
Who is Paramount for?
Do I need engineering help to set it up?
Can we track performance and results?